Many SaaS companies find that integrating their member and customer data into NetSuite provides significant advantages. Connecting your SaaS application to NetSuite gives you a single, centralized view of your business and provides the following benefits:
Eliminates Duplication of Data Entry
When your SaaS application is integrated with NetSuite, data only needs to be entered once, usually at the time the customer signs up. This reduces the chances for errors and omissions and ensures that all stakeholders have access to the most up-to-date information.
Improves Operational Efficiency
By automating key processes and sharing information across departments, you can improve your operational efficiency and better meet the needs of your customers.
Enhances Customer Service
Integrating your SaaS application with NetSuite gives you a complete view of your customer, from initial contact through to purchase and renewal. This information can be used to provide targeted upsell and cross-sell opportunities and to improve customer service by anticipating their needs.
As your business grows, NetSuite can scale with you, providing the flexibility and features you need to continue to succeed. Regardless of whether your SaaS Application has 10, 100 or 10,000 users, NetSuite can be used as a central CRM and reporting tool to gain valuable insights.
NetSuite Integration Options
There are a number of ways to integrate your SaaS application with NetSuite. The most common approach is to use the SuiteCloud Development Framework (SDF), which provides a set of tools and resources SaaS companies need to build their integration.
Alternatively, you can use the NetSuite Web Services API or one of the many available third-party integrations.
The NetSuite Web Services API uses the Representational State Transfer (REST) architecture to provide access to NetSuite data and business logic. This integration option is best suited for SaaS companies that want to use NetSuite as their primary system of record.
The SuiteCloud Development Framework provides a set of tools and resources that SaaS companies can use to build their integration. This approach is best suited for companies that want to maintain their existing application and use NetSuite as a supplemental system.
NetSuite Helps SaaS Businesses Get Ready for Rapid Growth
NetSuite is the world’s leading provider of cloud-based business management software. SuiteSuccess is NetSuite’s industry-specific business model, which provides pre-configured processes, KPIs, and best practices tailored to your specific industry.
SaaS companies that use NetSuite can take advantage of SuiteSuccess to get up and running quickly, without the need for costly professional services. Once your business is up and running on NetSuite, you’ll have access to the tools and resources you need to continue to grow and scale your business.
NetSuite provides a comprehensive set of features and functionality for SaaS companies, including:
- Financial Management
- Revenue Recognition
- Subscription Management
- Billing and Invoicing
- Customer Relationship Management (CRM)
- Marketing Automation
- Professional Services Automation (PSA)
- Human Capital Management (HCM)
If you are interested in learning more about how NetSuite can help your SaaS business, contact CEBA Solutions today. We’ll be happy to answer any questions you have and provide you with a customized demo of the software.