Explore Our Customizations to Enhance Internal Delivery Routing in NetSuite

Zabe Siddique

Nov 15, 2022

If you are looking for a way to optimize your company's internal delivery routing in NetSuite, consider speaking with CEBA Solutions about our customizations. Our team has helped clients develop a suite of NetSuite customizations that enhances existing order fulfilment functionality and gives drivers access to an easy-to-use mobile app to help streamline delivery administration as well as allow them to capture signatures, delivery images and other data on-route.

Managing internal delivery routing with NetSuite customizations.

NetSuite is a powerful tool for managing complex business processes, but it can be difficult to manage some processes, especially for field-based employees such as delivery drivers. One common problem that NetSuite customers face is managing internal delivery routing.


In many cases, businesses need to route shipments through different locations based on factors such as the type of product or the destination of the shipment. This can be a complicated process to manage manually, and it can lead to errors and delays as well as customer disputes about delivery statuses.


NetSuite offers some built-in features that can help with managing internal delivery routing, but these features are often not enough to meet the needs of businesses with complex shipping requirements.


Fortunately, our team of NetSuite customization experts have helped our clients design NetSuite customizations that close the delivery routing and reporting gaps.


The Solution


Custom Mobile App

One of the customizations that we often recommend is integration between NetSuite and a custom mobile app. This integration can give drivers access to all the information they need to make deliveries, including maps, directions, customer contact information, and delivery instructions.


The mobile app can also be used to capture signatures, delivery images, and other data on-route. This data can then be automatically synced back to NetSuite so that the appropriate records are updated.


Enhanced Reporting

Another customization that can be helpful for managing internal delivery routing is enhanced reporting. With our customizations, businesses can generate reports that show all shipments that are scheduled for delivery on a specific day, as well as the route that each shipment will take.


This information can be used to plan delivery schedules and routes, as well as to track deliveries and identify any delays or problems that may occur.


Streamlined Delivery Order Routing

Another common problem that businesses face is routing efficiently. This can be a difficult process to manage manually, often requiring a number of team members to manually map out the best route for drivers, and ensure that orders are loaded into the truck in the correct order.

Our development team has built NetSuite enhancements that improve the visibility of scheduled delivery details making it easier to optimize the route planning for the next day's delivery schedule.


If you are interested in learning more about our internal delivery routing customization, check out the deep dive article here.


About CEBA Solutions


CEBA Solutions is a NetSuite solutions provider with over 10 years of experience helping businesses get the most out of NetSuite. We offer a full suite of NetSuite services, including consulting, development, customization, and training.


Our team of NetSuite experts can help you design and implement customizations that meet your unique business needs. Contact us today to learn more about our services.